Terms of service.

Last updated 30 October 2026

These terms are the agreement between FC Works LLC, a Florida limited liability company ("we", "us"), and the person or business that signs up for YachtGrade™ ("you"). By creating an account or using YachtGrade, you accept them for yourself or on behalf of your business, and you confirm that you are at least 18 and, if you sign up for a business, allowed to accept them for it. Where these terms say "your business", they mean you, whether you use YachtGrade for a business or for your own boat.

1. What YachtGrade is

In short: YachtGrade is software your business uses to inspect boats and manage the records that come from it. We are not a party to the inspection work itself.

YachtGrade is software for businesses and boat owners who inspect and look after boats: checklists, photographs, scores, reports, maintenance records, QR code guides and scheduling. It is a tool your business uses. We do not inspect boats, we do not advise your clients, and we are not a party to the work you do for them.

2. A report is not a survey

In short: A report reflects what your people checked and found. It is not a marine survey and the health score is not a valuation.

A YachtGrade report records what your people checked and photographed, and when. It is a condition and readiness report. It is not a marine survey, it is not carried out by an accredited surveyor, and it is not a substitute for a pre-purchase, insurance or damage survey.

The health score is worked out from the answers your people give. It is not a valuation and not a promise about a boat's condition. You are responsible for the checks your business carries out, the findings it records and what it tells its clients.

3. Your account and your people

In short: You control who has access to your account and are responsible for how they use it.

You can invite as many people as you like and decide what each of them can see and do. You are responsible for what they do in your account, for keeping sign in details private, and for removing people who should no longer have access. Tell us at support@yachtgrade.com if you think someone has used your account without permission.

4. The free account

In short: Anyone can join the beta and use YachtGrade free for life on up to 5 boats. No card, no contract, and nothing to cancel. We ask for honest feedback. If a paid subscription is cancelled, the account is read only for 30 days, you can export everything, and then it closes.

The free account. When you join the beta, your account is free for as long as it stays open, on up to 5 boats, with every feature and every user included. We will never charge you for those 5 boats. If you need more than 5 boats, ask us about adding more; your first 5 boats stay free either way. If your company joined the beta before 24 October 2026, all of this applies to 10 boats instead of 5, as it did when you joined.

Feedback. We ask for honest feedback, good or bad. Answering the feedback questions in the app, including the spoken question about what was annoying, telling us through "Something wrong? Tell us", or a short call or email with us, is how we hear it. A report sent through the app includes the screen, device, app version and recent errors described in our Privacy Policy, and is read by AI and by us to fix the app. It is never used to train AI models.

"For life" means for as long as we offer YachtGrade. If we ever stop offering it, we will give you at least 90 days notice and a full export of your data. We may close an account that is used to break these terms, the law, or the service.

When a subscription is cancelled. If a paid subscription is cancelled, the account becomes read only. This happens at the end of the period you have paid for. A card that fails does not make an account read only while payment is being retried. For the next 30 days:

• you and your team can still sign in and see everything;
• an owner or admin can export all of the account's data with the Export data button, or subscribe;
• reports you have shared and the QR codes on your boats keep working;
• nothing can be added or changed;
• a check that was already under way when the account became read only can still be finished, and its report issued, for 72 hours;
• photos and answers taken on a phone that the account can no longer accept stay on the phone, and send by themselves if you subscribe.

Subscribing at any point in those 30 days makes the account fully usable again straight away. We email the owner 7 days and 1 day before the account closes.

When the account closes. At the end of the 30 days the account closes. Its team can no longer sign in to it, though someone who also belongs to another account on YachtGrade keeps their login for that one, and reports you have shared, QR codes and calendar feeds stop working. Closing does not delete your records. We keep them as described in section 8 and our privacy policy, and you can still ask us to export or delete your data under section 14. If you come back after an account has closed, you start a new account, and the closed account's records are not moved into it.

5. Prices and billing

In short: Pricing is per boat, with a monthly minimum, billed through Stripe, and it renews automatically. Subscribing locks in your rate for five years while your subscription stays active.

The price is per boat, per month, with a monthly minimum, as published on our pricing page on the day you subscribe. Every boat on your account counts, including boats you have archived or marked sold. A boat you remove from your account stops counting: its share is credited on your next invoice. You can pay monthly or yearly, in advance, through our payment processor, Stripe. Prices do not include taxes, which are added where they apply. Your subscription renews automatically until you cancel it.

Your price is locked for five years. The rate you subscribe at applies to every boat on your account for five years, while your subscription remains active. If our published price goes up, yours does not. The lock covers the rate for each boat, not your total: adding boats adds to your bill.

6. Canceling

In short: Cancel whenever you like. It takes effect at the end of the month or year you already paid for, and that period is not refunded except under section 7 or where the law requires it.

You can cancel at any time. Canceling takes effect at the end of the billing period you have already paid for: the month, or the year if you pay yearly. Payments are not refundable for part of a period, except under the guarantees and promises in section 7 or where the law requires it.

7. Our guarantees and promises

In short: Five guarantees covering your first report, owners noticing, a paid-for repair, tech training and data portability. Claim any of them by email within its own deadline; each can be used once per business.

Each guarantee below counts from your first payment, not from the day you joined. A free account never pays, so there is nothing to refund on one.

• The One-Visit Guarantee. If the report from your first check on a real boat is not one you would send an owner, tell us within 30 days of your first payment and we will refund your first paid month.
• The Owner-Noticed Guarantee. If you send a report after every visit, for at least three boats, for the first 60 days, and not one owner opens a report and replies, calls or approves work because of it, tell us within 14 days after those 60 days and we will refund every month you have paid.
• The Paid-For-Itself Guarantee. If your reports do not win you at least one approved repair in the first 90 days, tell us within 14 days after those 90 days and we will refund every month you have paid.
• No tech needs training. If any of your people needs training to run a check, tell us within 30 days of the end of that month and we will refund that month.
• Your records are never held hostage. Whatever happens to YachtGrade, you get every boat, photo, check and report, in files that open without us. An owner or admin can export them at any time with the Export data button in the app, or ask us and we will send them within 30 days of the request.

To use any of these, email support@yachtgrade.com from the email address on your account. We take your word for whether a guarantee's result happened. Refunds under this section never add up to more than you have paid us, and each guarantee can be used once by each business.

8. Your data belongs to you

In short: What your business puts into YachtGrade stays yours, and we never sell it. We also keep each boat's own history, even after the boat leaves your account, and count the kinds of equipment boats of each model carry, to suggest them when a boat of that model is added.

You own everything your business puts into YachtGrade: boats, photographs, checks, reports, documents and the contact details of your clients. You give us permission to store and process it to run YachtGrade for you, which includes using the service providers listed in our privacy policy, and to keep a history of each boat, as set out below. We do not claim ownership of it and we do not sell it.

A removed boat stays removed. When a boat is removed from your account, we keep its history: its equipment and hours, checks and their answers, findings, scores, photographs, maintenance and service records, dated items and berth history, along with your business's own records about it. None of it can be brought back onto any account, including yours: adding the boat again starts a new, empty file. Other businesses on YachtGrade cannot see your records.

Equipment suggestions by model. When a boat is added, YachtGrade may suggest the equipment that boats of the same make, model and year usually carry, so its checklist starts with the right questions. To do that, you give us permission to count which kinds of equipment are recorded on boats of each model, across all businesses on YachtGrade. Only the kind of equipment is counted, such as a hydraulic bimini or a gyro stabilizer: never a serial number, a name, an owner, a location, a photograph, a note or a document. A suggestion is shown only when it comes from enough boats and businesses that no single boat or business can be picked out, and you can accept or change any suggestion.

You are responsible for having the right to add your clients' details, and for getting any consent the law requires before YachtGrade sends them a text message or an email on your behalf.

9. Things you share by link

In short: Report links, QR code guides and calendar feeds can be opened by anyone who has the link. You choose what to share and can revoke a report link or change a QR code.

Some things in YachtGrade are made to be opened by people without an account: report links, QR code guides and calendar feed links. Anyone who has one of these links can open it. You decide what is shared and with whom. You can revoke a report link and change what a QR code shows, and a boat's QR codes stop working when the boat is marked as sold. A calendar feed link shows scheduled visits and berth addresses, so keep it private.

10. Features that read documents and voice

In short: AI-read suggestions from uploaded manuals or invoices always wait for someone at your business to confirm them.

Some features use AI to read documents you upload, such as an owner's manual or a service invoice, and suggest what to record. Those suggestions wait for one of your people to confirm them. Check them before you rely on them.

Voice recordings. When someone records a voice note on a question or answers a spoken feedback question in the app, the recording is turned into text by our transcription provider, currently OpenAI. We may keep the recording, its transcript and the answer your person confirmed, and use them to improve YachtGrade's own speech recognition and to train YachtGrade's own models. We never sell recordings, never use them to identify who is speaking, and do not share them outside YachtGrade except with the providers that process them for us. An owner or admin can switch this off in Account settings; from then on your recordings are not used for training. Recordings are kept and deleted like the rest of your records, as section 8 and our privacy policy describe.

11. Using YachtGrade properly

In short: Standard rules against illegal use, unwanted messaging, interfering with the service or reselling access.

Do not use YachtGrade to break the law, to upload material you have no right to use, to send messages people have not agreed to receive, to interfere with the service or other customers, to probe or copy the software, or to resell access to it.

12. Availability

In short: We do not promise YachtGrade will always be up or error free. Photos and answers recorded with no signal wait on the device until they upload.

We work to keep YachtGrade running, but we do not promise it will always be available or free of errors. Photographs and answers recorded without a signal are kept on the device until they can upload, so let the app finish uploading before you clear its data or change phones. We may change, add or remove features over time.

13. Our property

In short: The software and the YachtGrade name belong to us, and we can use suggestions you send us.

The software, its design and the YachtGrade™ name and mark belong to FC Works LLC. If you send us suggestions, we may use them without owing you anything.

14. Ending the agreement

In short: You can stop any time, or remove a single boat. We can suspend or close an account for non-payment or a breach. You can export your data yourself at any time, and we delete it within 30 days of a request, apart from the boat history kept under section 8.

You can stop using YachtGrade at any time. We may suspend or close an account that is not paid or that breaks these terms, and we will give notice first where it is reasonable to. An owner or admin can export the account's data at any time with the Export data button in Account, and we email a download link that works for 7 days. When an account ends or closes under section 4, you can also ask us to export your data or to delete it, and we will do either within 30 days of the request. Boat history kept under section 8 is not deleted.

An owner or admin can also remove one boat from your account. We email you an export of that boat first, with a link that works for 30 days, and the boat then leaves your account and your bill. Removing a boat takes it off your account. It does not delete its records, as section 8 explains, and reports you already shared keep working.

15. No warranties

In short: YachtGrade is provided as is, without promises beyond what is stated in these terms.

YachtGrade is provided as it is and as available. To the extent the law allows, we make no promises beyond those in these terms, including any promise that it is fit for a particular purpose. We are not responsible for the condition of any boat, or for the decisions your business or its clients make.

16. Limits on liability

In short: Our liability is limited and capped at what you paid us in the past 12 months.

To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or revenue, lost data, or damage to any boat or property. Our total liability for any claim about YachtGrade is limited to the amount you paid us in the 12 months before the claim.

17. Claims about your work

In short: If a claim against us comes from your business's use of YachtGrade, you cover our reasonable costs.

If someone makes a claim against us because of the work your business did, the data it added, or the way it used YachtGrade, you will cover our reasonable costs of dealing with it.

18. Florida law

In short: These terms are governed by Florida law, with disputes heard in Broward County.

These terms are governed by the laws of the State of Florida. Any dispute will be heard in the state or federal courts located in Broward County, Florida.

19. Changes to these terms

In short: We may update these terms and will email account owners about changes that matter.

We may update these terms. When we do, we will change the date at the top, and we will email the owner of each account about any change that matters. Using YachtGrade after a change takes effect means you accept it.

20. Contact

FC Works LLC. Email support@yachtgrade.com.